April 8, 2004
Click Here to read an article posted in the Baton Rouge Business Report about Command Central.
March 27, 2006
INTOUCH, Command Central's inhouse answering service, is pleased to welcome Byron Bordelon as its new General Manager. Byron has 18+ years experience in the answering service business and 9 years in the alarm monitoring business.
January 9, 2009
AMS Doubles In Size
Acadian Monitoring Services recently completed the acquisition/merger of Command Central, Inc, an alarm monitoring center located in Baton Rouge, Louisiana. That center monitors over 40,000 fire and security accounts and serves 75 alarm companies throughout Louisiana.
On the state level, AMS is now the largest alarm monitoring center in Louisiana with nearly 100,000 accounts. Nationally, AMS is about the tenth largest alarm center in the United States.
Nick Bearb will provide oversight to AOW of Baton Rouge (Command Central) and will be busy in 2009 linking these two centers together to provide complete, live redundancy 24/7. The goal is to make these centers operate in concert to provide the highest level of service in the industry.
We welcome 15 employees from Command Central to the Acadian family, along with Christie Arnold (Manager) and Moe Athmann (Consultant/Owner). Their years of experience will add significant value to the entire AOW customer base.
May 27, 2009
Five Diamond Story
Vol. 15, No. 10 - 8150 Leesburg Pike, Suite 700, Vienna, VA 22182 703-242-4670; Fax 703-242-4675 | www.csaaintl.org
Blane Comeaux, Vice President of Monitoring Services for Acadian was excited to be the 100th central station to acquire the Five Diamond Certification from CSAA. Comeaux said, "We are happy to receive this certification for our newly acquired Baton Rouge location. Our original central station, located in Lafayette, LA has been Five Diamond Certified since January of 2005, attesting to the fact that we have achieved excellent standards set forth by the security industry. Acadian is the ONLY central station in Louisiana to acquire this prestigious certification."
Acadian Command Central located in Baton Rouge, LA celebrated being named the 100th central station to gain CSAA Five Diamond certification. On May 28th, Nick Bearb, Dealer Relations, held a barbeque for all 16 operators and Central Station Manager, Christie Arnold for all of their hard work and dedication in completing the necessary requirements to achieve this certification. Acadian’s Lafayette, LA location has been Five Diamond Certified since January of 2005. Acadian is the ONLY central station in Louisiana to acquire this prestigious certification.
May 15, 2009
Acadian Monitoring Services Achieves UL 2050 Certification
AMS has received the highest designation for central station monitoring from Underwriters Laboratories.
The 2050 National Industrial Security System monitoring certificate allows Acadian to monitor facilities operated by government contractors and integrators who are engaged in security system installations for which a National Industrial Security System certificate has been issued by the Department of Homeland Security or Secret Service.
The certification process started over a year ago where training, documentation, and infrastructure upgrades occurred, followed by a six-hour audit by a U.L. inspector. AMS had to prove redundancy failover, disaster recovery contingency procedures, and automation integrity by running all servers and hardware independent of commercial power from our newly implemented UPS system.
Nick Bearb, Matt Jimenez, and Melissa Compton then participated in a forensic investigations scenario where a breach in a top security clearance area occurred. Their extensive knowledge in security protocols enabled us to properly handle and address the situation and we passed all aspects of the application process.
There are over 3,000 U.L. listed central stations in the U.S. with less than ten being certified as 2050. AOW is now listed with DHS and U.L. as having achieved this prestigious status.
